I admin a small BES server internally and try to stay up to date on all the latest and greatest with Blackberrys. I wanted to list a site that I found very useful for FAQ's for everything Blackberry.
Blackberry FAQ's
Some specific articles that may be useful include:
Wipe Handheld
Completely Wipe Handheld
What to do if JL_Cmder will not connect
You will need to reinstall the OS(Operating System) if you perform the 2nd.
~BTK~
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