Thursday, June 28, 2007

Begin MIME to CD Conversion

I know this is an older topic, but a good one at that. If you are monitoring your Domino Server and see these "Begin MIME to CD Conversion" messages and wonder what is that really doing? Well read this article below and find it.

MIME to CD

The article also provides a way to remove them if you wish...but you must restart your Domino Server.

~BTK~

Tuesday, June 26, 2007

Dragging/Dropping Database into Email Notes 8 Beta 3

I've been testing Notes 8 Beta 3 for sometime now so I'm surprised I haven't run into this sooner. In prior releases of Notes you had the ability to drag and drop a database that was open into an email and it would automatically create a database link in the email for you. When I attempted this in Beta 3 I had no luck.

Is there some type of preference I am missing or not setting?

What I had to do was go the database click Edit--Copy As--Application Link, then I pasted the database link into the email.

I've also posted this to the ND8 Forum Post

~BTK~

Monday, June 25, 2007

TrendMicro on OS/400

Last friday was a busy day in the office. Our application server(OS/400 V5R4 on Lotus Domino 7.0.2) did not want to stay up. We thought initially this was linked to the agent manager process. At each crash the last message we received was "Out of Backend Memory". After working with IBM most of the day we pinpointed our issue to the TrendMicro product. For those who don't know, TrendMicro provides a layer of virus protection much like Norton or Macafee.

The job that was crashing the server was the update job for ScanMail which was set to run every 60 minutes. The command was as follows : Load smdupd -realtime

If you ever need to disable Scanmail and want mail to continue to be delivered(not suggested unless you have adequate backup virus protection already in place)

Open up the ScanMail Configuration Database on the server you wish to disable ScanMail.

Click on Configurations-->Policies


Click on Scheduled Update --- and Uncheck "Enable scheduled update"

Next Remove all SMD tasks from the Notes.Ini file on the server you wish to stop ScanMail.

Another option you will need to look at is the "StopMail" option. If you disable Scanmail without removing this, no Email will be delivered. The easiest way to disable this is to open the Notes.INI file and change SMStopMail and set it equal to 0.

For changes to take affect you will need to restart the designated server.

~BTK~

Wednesday, June 20, 2007

Blackberry Troubleshooting on a BES

Today I thought I would lend my expert(or not) advice on troubleshooting Blackberry issues with a Blackberry on a Blackberry Enterprise Server.

Common Issues and Solutions

Enterprise Activation won't work
  1. Check to ensure you have the correct Blackberry Data Plan,
  2. Make sure your BES Admin has added you to the Server and set an Activation Password.
  3. Make sure you type in your complete email address and password -password is case sensitive.
  4. Have your Admin check your Spam Firewall to ensure the RIM message was received and not blocked.
  5. Power off your device if Activation sticks on "activating", remove the battery(hard reset) then put the battery back in and try activation again.
  6. Wipe the Handheld -->Options-->Security or Security Options--General Options-->Press in with the scroll wheel and select Wipe Handheld. Select Continue and then type "blackberry" to wipe the handheld. This will clear your device. After wiping your handheld try activation again. If this does not work have the BES Admin delete and then add you back to the Server making sure to reassign a password.(this last step typically always corrects the issue, if this is not a new device you will perform additional steps)

Non-New Device which stops receiving emails

  1. If not already installed, install the Desktop Sopackaged with your Blackberry.
  2. Make sure to select Blackberry Enterprise Server when installing.
  3. After installation connect your Blackberry to your computer with the USB cable packaged with your device.
  4. After the device has connected selected "Backup/Restore".
  5. Click Backup and take the defaults.
  6. After the device has been backed up follow the steps above for "Wiping the Handheld".
  7. After wiping the Handheld click "Restore" in the Desktop Software.
  8. After the device has been Restored power off the device and remove/reinsert the battery.
  9. Once it reboots run Enteprise Activation again. If it does not work, have your BES Admin remove/add you back to the BES Server.

Not of all my folders are showing up on my Blackberry

  1. Go into Messages on your Blackberry --press in with the scroll wheel and select "Options".
  2. Select Email Settings
  3. Press in with the scroll wheel and select "Folder Redirection"
  4. Expand your Email address and make sure the folders you want on your Blackberry are checked.
  5. If you check one or remove a check make sure you save the changes before you exit.

Guess thats all for today, I may post additional Blackberry Information if anyone would find it beneficial. Let me know.

~BTK~

Wednesday, June 13, 2007

Display Pictures in Sametime Chat

It's been a while since my last post, I have just started some graduate classes and have not had as much time as usual to post. Over the weekend we had to take down 7 servers including a BES,Archive server, a couple of our AS400 boxes.

Before the weekend I tried adding a photo option for Sametime Chats but had no luck. This morning I thought I would give it another try. I found a few different articles online that were pretty useful. Here is a link to what I found most helpful. Adding Pictures to Sametime

I thought I would need to restart some services on my IM server for this to take affect, but after an hour of changing the pubnames.ntf and adding a picture to my person doc, my picture was visible.

If a picture does not show up, try to right click a person's name and click"refresh person info"





Tuesday, June 05, 2007

Sametime 7.5.1 Bugs

I've been testing Sametime 7.5.1 for sometime now and wanted to comment on a couple of bugs I noticed and was curious if anyone knew if they planned to fix them.

  1. With Sametime 7.5.1 -->when a new IM is sent, if "tabbed" option is on you have to click the users name for the new message to display.
    It appears this has been corrected with Sametime 7.5.1 integrated with Notes 8 Beta 3, but I noticed a few times having to click on the tab to update the text. So maybe it still needs to be looked into.

  2. The message for Incoming Chat messages does not disappear after new messages are received and even after a chat window is closed. It will stay in the toolbar until you close Sametime.

Any chance they are going to fix these bugs?

Thanks in advance,

~BTK~

Saturday, June 02, 2007

Loss of right click option with tabs Notes 8

It appears IBM is working on this right click option for Notes 8..its been SPR'd

ND8 Forum Search Results